Patient Service Specialist - Medical Front Office

Full Time
Grapevine, TX 76051
Posted
Job description
Overview:
Baylor Scott & White Institute for Rehabilitation
Grapevine, Texas (Lancaster)

Patient Service Specialist (PSS)

Full Time / Monday - Friday
Clinic Hours: 7:00am-7:00pm
Hours vary between Clinic Hours

Seeking a self-starter and driven team member to join our ranks. We are looking for someone that is organized, flexible and able to work well with others or independently. Someone who can provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process & data entry, insurance verification and review of benefits with patients, copay collection, authorizations, arriving and scheduling patients, billing reports, closing report and other task as needed.

Select Medical/Baylor Scott & White Institute for Rehabilitation complies with state and federal wage and hour laws. Compensation depends upon candidate’s years of experience and internal equity. This is an entry level position, starting pay is $18.00 an hour based off of experience.

Responsibilities:
  • Greets patients
  • Answers phones
  • Patient intake and data entry
  • Insurance verification and pre-authorization
  • Schedules patient appointments
  • Operates front office of outpatient centers
  • Supports therapists and therapy assistants
  • Daily cash balancing and weekly banking deposits

Qualifications:
Minimum Qualifications
  • HS diploma or GED is required
Preferred Experience
  • Customer service experience preferred
  • Knowledge of insurance verification preferred
  • Healthcare, Medical, Dental office administration preferred
Additional Data:

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law
.

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