Caregiving is our Calling

Associated Home Care, an Amedisys company, is the leading provider of personal home care in the state of Massachusetts in addition to its service areas around Jacksonville, Florida and Knoxville, Tennessee. From companionship to around-the-clock in-home care, our customized services are designed to bring peace of mind to individuals needing extra care for their families. Customizing care to each client's need is an important part of the service plan and can always be adjusted as needs change.

Our specially trained nurses and caregivers are available from one to 24 hours a day, seven days a week. After an initial assessment over the phone or in person, our nurse will personally visit with the client and family members to discuss the most beneficial and cost-effective services.

As a personal care team member, you will be a true advocate engaging clients throughout their coordinated daily living activities, all while maintaining autonomy and independence to support their needs.

If you are looking for a home with a Nationwide Company where you can put your skills and experience to work, make a difference every day and purse your goals for the future join our team.
What You Will Do

Responsible for performance of scheduling duties for an assigned group of clients and field staff. Maintains the ongoing scheduling of client visits for all assigned field staff. Frequently communicates with clients, their families, case managers and AHC staff members to ensure continuity and coordination of client care services. Provides rotating night and weekend coverage.

• Schedules all visits based on client needs and efficient use of resources.
• Communicates client schedules to field staff and job duties for assigned shift.
• Documents all actions appropriately in the scheduling system.
• Verifies all authorizations prior to scheduling and escalates issues appropriately.
• Provides direction and assistance to the Scheduling Assistants to support the Care Center's goals.
• Follows up with aides regarding issues with timeliness, missed shifts, dress code, etc., documents findings, and escalates appropriately.
• Performs other duties as assigned.

Qualifications
Required

• High School diploma or equivalent required.
• Three or more year(s) of customer service experience is required.

Preferred

• One or more year(s) of scheduling experience preferred.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

Benefits and More

PRN Employee Benefits Include:

• 401K
• Employee Stock Purchase Program
• Paid Sick Time (MA Only)
• Employee Assistance Program

Employees working on average of 30 hours or more per week during the first 60 days of employment will be eligible to enroll in the health insurance plan the first day of the month following date of hire or status change.

Part-time and Full-time Employees receive the same benefits as PRN Employees plus:

• Medical/Prescription
• Dental
• Vision
• Health and Flexible Spending Accounts
• Company paid Life and AD&D Insurance