Program Operations Associate (Temporary/Part-Time) - North Texas

Reading Partners is changing the education landscape. We are a leader in working to solve the literacy crisis in our country by leveraging community volunteers in under-resourced schools. Our diverse and expansive volunteer base provides one-on-one tutoring to students twice weekly, and our program is proven to help children master the reading fundamentals they need to unlock their potential as successful, happy and confident readers in school and in life. Our people are our heartbeat and our greatest resource; we are all passionately rallied around our mission to help children become lifelong learners by empowering communities to provide individualized instruction that works. Join our stellar team leading the charge to deepen our impact and expand our service. Watch this video to learn more about Reading Partners.

The high level:

The Program Operations Associate (POA) is a part-time member of the program staff at Reading Partners, North Texas. This role will be essential to carrying out our mission by helping us recruit, select, engage, hire, and onboard our AmeriCorps Members (ACMs) - who commit to a year of service serving full time in a public elementary school in North Texas. At the regional level, the POA reports directly to the Program Director and works collaboratively with Program Managers on the regional team on recruitment, onboarding, and operations to support program implementation. The Program Operations Associate role is an exciting opportunity for a highly organized, entrepreneurial, and detail-oriented professional.

What you ll do:

Implement a plan to recruit AmeriCorps members for Reading Partners, North Texas (RPNTX) through various media channels:

• Assist with getting the word out about our available positions by emailing local churches, synagogues, nonprofits, summer camps, college professors, college club leaders, job training programs, etc. with information about our available positions.
• Use social media/virtual spaces to get the word out and host ACM info sessions - such as posting in Facebook groups, coordinating social media ads, HBCU connect, Blavity, etc.
• Check regularly to ensure that all job postings are active on sites like LinkedIn, Craigslist, Idealist, Handshake etc.
• Fully document outreach processes, including success rates, to inform following years outreach plans.

Manage the interview and onboarding process to hire a diverse cohort of up to 40 AmeriCorps Members for the 2022-2023 school year:

• Become familiar with the AmeriCorps onboarding process. Meet bi-weekly with the national AmeriCorps team to update them on recruitment strategies, challenges, and successes.
• Keep the ACM Application Tracker up to date daily, including updating the metrics for week by week recruitment goals.
• Schedule, conduct, and take notes on phone screens for all applicants, including applicants who are referrals. And using our selection rubric, recommend for the virtual/in-person interview when applicable.
• Audit automated scheduling systems and schedule a note-taker into every final round, virtual interview or act as the note-taker yourself
• Support with onboarding of confirmed candidates by ensuring they have all offer letters, background checks, IDs, and onboarding documents completed satisfactorily and submitted on time.
• Follow up with confirmed candidates to answer questions about housing, our program, and moving to NTX as necessary.
• Serve as the primary point of contact between RPNTX and the national HR and AmeriCorps teams.

Design and implement a plan to engage accepted applicants in RPNTX programming and culture-building prior to their formal start-date

• Engage RPNTX staff in creating a plan for accepted member engagement
• Create opportunities (in-person and virtual) for accepted AmeriCorps Members to engage with programming, staff, volunteers, and current AmeriCorps Members
• Design a communications plan to ensure consistent engagement and sharing of information with accepted Members
• Design and share a bi-weekly newsletter for accepted members

Provide day-to-day administrative support to the regional program team.

• Track supply requests and support supply order and delivery
• Support coordination of technology replacement

Coordinate and schedule virtual meetings on training days, working closely with Program Managers.

• Maintain accurate invitations on the Regional Calendar
• Support training moderation in Zoom, creating breakout rooms, taking attendance, etc.
• Identify virtual service projects or activities

Other duties as needed.

How you ll do it:

Relationship Development & Communication:

• Cultivate strong relationships with local organizations, religious centers, and nonprofits to ensure that their leadership is aware of Reading Partners and our AmeriCorps positions by conducting info sessions, emailing, sending flyers, and more. You are an effective communicator and a natural connector , and you have a track record of successfully establishing rapport quickly and maintaining relationships, even at a distance.

• Ensure that information we provide to organizations and potential candidates is accurate, thorough, and engaging.

Project Management:

• Demonstrate an ability to manage time effectively, balance multiple competing priorities at once, and, above all, and remain adaptable, flexible, and positive while navigating challenges. Anticipate challenges and/or questions and proactively act to address them. Understand more significant strategic priorities and make measurable progress against these larger goals. Show an ability to make quick, sound, and on-the-fly decisions that consider all stakeholders. See the bigger picture and be able to drill down to smaller details and connect the dots.

Innovative Thinking:

• Demonstrate an ability to create processes and systems to streamline internal operations in the region. Demonstrate a high level of comfort with ambiguity and an ability to create order. Demonstrate an aptitude for framing problems as opportunities and constantly pushing to streamline further.

About you!

You ll be successful in this role if you:

• Boast a deep belief in our mission
• Hold a high school degree or GED
• Have experience with community outreach and recruitment
• Can work independently or with limited supervision
• Interact effectively with diverse groups of people
• Are proficient at conducting interviews, using Google Suite and Zoom, or another video conferencing platform
• Have excellent time management skills
• Experience reviewing data with close attention to detail
• Root your work in our core values
• Can prove eligibility to work in the United States legally
• COVID-19 vaccination is required unless a medical or religious accommodation is requested and approved. Please review our Vaccination Policy.

Bonus Points if you:

• Are an AmeriCorps, Peace Corps, or other national service alum/alumna
• Have experience working in the launch or growth phases of organizations
• Are bilingual (Spanish speaking preferred)

What we offer:

Reading Partners offers the full package – a great place to work and the opportunity to have a glowing and growing career.

• We offer compensation at $18.68 per hour. This is a part-time, non-exempt, hourly position (up to 29 hours per week) with an end date of February 3, 2023.
• Coverage for public transportation provided
• We offer an exciting and dynamic culture, and we commit to investing in and supporting our amazing people to grow their careers with us.

What s Next?

If you re interested in joining our Reading Partners team, please submit the following application materials to our online job posting:

• A cover letter describing your interest in Reading Partners and how your past experience has prepared you for this role. Please include your salary needs.
• Resume