Job description

Job Title: Project/Program Manager - Level 3

Duration: 12+ Months

Location: 450 Columbus Blvd., Suite 1202 Hartford, Connecticut 06103-0000

Experiences Required for This Role

Project Planning & Management – At least 3 years of experience and use cases with the following:

• Defining project scope and schedule
• Focusing on regular and timely delivery of value and ensuring sprints are completed on-time
• Organizing and leading project status and working meetings
• Preparing and distributing progress reports
• Communicating plan deviations
• Performing delivery planning for assigned projects
• Defining and managing a well-defined project management process
• Championing ongoing process improvement initiatives

Risk/Issue Management & Mitigation – At least 3 years of experience and use cases with the following:

• Identifying and mitigating plans
• Resolving issues to keep the project moving
• Proactively avoiding risks
• Ensuring the team meets required policies
• Making recommendations for continuous improvement

Product Owner Support – At least 3 years of experience and use cases with the following:

• Supporting the Product Owner in managing expectations for project deliverables
• Managing stakeholder communications
• Helping to implement an effective system of project governance

Team Management & Team Building – At least 3 years of experience and use cases with the following:

• Assisting in team development while holding teams accountable for their commitments
• Removing roadblocks
• Assigning tasks to individuals and balancing the workload across teams
• Leveraging organizational resources to improve team and individual capacity for project work
• Ensuring team members are fully engaged in the project, making a meaningful contribution and encouraging a sustainable pace
• Motivating team members

Digital Platforms, Tools and Discipline – At least 2 years of experience and use cases with the following:

• Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration
• Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback
• Leading documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change
• Using of productivity, communication, and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)

Knowledge, Skills, and Ability

Project Management

• Experience with Jira and Confluence
• Developing and supporting modern, agile product and project management processes
• Establishing the project environment necessary to operate as a high performing cross-functional team in partnership with stakeholders
• Building and clearly communicating the vision, strategy, roadmap, and resources required for delivery
• Scoping, prioritization, and translation of technical and design tasks into delivery plans
• Government-specific task management
• Data-driven decision-making

Performance in Complex Situations

• Communication and collaboration with state-wide partners
• Clearing challenges for team members
• Comfort in blazing a path through an ambiguous work environment
• Judgement fitting to the ever-changing environment
• Ability to juggle multiple project workstreams

Service Design Team Building

• Supporting teammates’ skills and behaviors development and delivery
• A balance between strong domain expertise and flexibility
• Prioritization, organization, and triage in an independent environment
• Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
• Ability to maintain strict confidentiality
• Judgement in dealing effectively and diplomatically with all levels of government staff

Job Type: Contract

Pay: $70.00 - $77.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Project Planning & Management: 10 years (Required)
• project scope and schedule: 10 years (Required)
• Risk/Issue Management & Mitigation: 8 years (Required)
• Product Owner Support: 6 years (Required)
• Team Management & Team Building: 7 years (Required)
• Digital Platforms, Tools and Discipline: 6 years (Required)
• Jira and Confluence: 5 years (Required)
• supporting modern, agile product and project management: 5 years (Required)

License/Certification:

• PMP (Required)

Work Location: Remote

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