Description

Introduction

Do you have the career opportunities as a Regional Hospice Sales Trainer you want with your current employer? We have an exciting opportunity for you to join HCA Hospice and Family Care which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

HCA Hospice and Family Care, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  
• Fertility and family building benefits through Progyny
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• Family support, including adoption assistance, child and elder care resources and consumer discounts
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan
  
• Retirement readiness and rollover services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Regional Sales Trainer where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Job Summary

The Regional Sales Trainer will develop and participate in the planning, conducting, and scheduling of timely sales training that provides instruction ensuring a well-educated sales organization. Responsible for the design and delivery of educational programs to include conducting skills gap analyses, preparing learning material and evaluating results after each training session. The role works closely with the Home Health/Hospice Director, Director of Sales and or AVP to identify challenges faced on-the-job and recommend ways to increase productivity of the sales teams.

Essential Functions

1. The Regional Sales Trainer will develop and implement training programs, education and tools to support Healthcare at Home or Hospice & Family Care.

2. Provides clear and concise information to trainees that enables understanding of processes, procedures, policies and customer experience excellence.

3. Administers, organizes, and conducts training and educational programs in connection with new hire as well as continuing education requirements.

4. Responsible for compliance with applicable Corporate and Divisional Policies and procedures.

5. Work closely with Regional Director of Sales and or AVP to define training curriculums by assessing and analyzing client requirements, marketing strategies, products, regulations and Corporate and Divisional policies and procedures.

6. Remains aware of changes that may impact training requirements/needs by seeking out information that may change the processes and policies of field staff and impact the client.

7. Remains aware of trends and advances in training methodologies in business.

8. Implement changes/improvements to training protocols and materials accordingly.

9. Work with the Operational and Clinical management team to develop approach, scope and methodology of training materials to maximize impact and minimize training time by determining the target audience, time and location requirements and other applicable factors.

10. Coordinate training activities making necessary logistical arrangements for resources and tools required.

11. Deliver training as required to meet client requirements, marketing strategies, product knowledge requirements, regulation compliance and Corporate and Divisional policies and procedures.

12. Monitor and update training requirements and records to ensure compliance.

13. Works with the Management team to ensure that post-training results meet organizational targets and expectations by collecting and analyzing post-training data and implementing remedial training activities as necessary.

14. Responsible for the development and utilization of selling and service training classroom and access systems.

15. Participates in the development of colleagues by providing guidance and offering support.

16. Participates in project teams across functional boundaries.

17. Participates in goal and objective setting with management team.

18. Exercises judgment in selecting suggestions for innovative and practical methods to achieve problem resolution within compliance boundaries.

19. Promotes the company and health and wellness continuum in a positive manner and sets the example for company standards for excellence.

20. Conducts agency visits in conjunction with sales, operational leadership on a scheduled basis. Partners with sales and operational management to align with community Sales teams and HH&H Directors in the execution of the sales and marketing programs and strategies to develop and create a health and wellness continuum as defined by the agencies business plan.

21. Encourages teamwork through cooperative interactions with Regional Operations, and other home office colleagues. Educates and supports agencies on sales and marketing programs for their respective markets.

22. Works closely with Sales Team HH&H Directors, and agency leadership to ensure smooth and timely referral to admission processes. Provides oversight and structure for tracking leads and completing to referrals.

23. Oversees the business development coordination amongst agency resources to ensure patients have access to the right care at the right time and smooth transitions across service lines and resources in the care continuum.

24. Articulates the framework for regulatory compliance to the sales team and its application/implications.

25. Monitor and tracks daily/monthly sales metrics and minimum performance expectations on close rate. Identifying opportunities for additional training to improve individual and team performance.

26. Validation of skills via accompanying on ride-a-long appointments and using metric scorecard to identify 1:1 coaching and development.

27. Complies with all federal, state, and local laws, rules and regulations to which the company is subject.

28. Protects the confidentiality of all patient, colleague and company information.

29. Partners with HCA’s Learning & Development, Analytics, Marketing, Community Sales Teams and other internal teams to support business unit growth and efficiency of operations.

30. Performs other responsibilities and duties as assigned.

Education and Experience

• Bachelor’s Degree preferred. Education or experience equivalent to a four-year degree is required. At

least five years related industry experience in sales, training and/or clinical is required

• Experience with training Sales Methodology, curriculum development and strong closing techniques.
• Excellent communication skills (written and verbal) are required. Ability to effectively present information and respond to questions from leaders, colleagues and external parties.
• An expert with classroom-style presentations. Provide engaging training, role-play, and team dialogue to deeply root sales techniques, knowledge, and skills.
• Must be proficient in Microsoft Office Suite and a technical capacity to learn quickly other various software.

Certifications, Licenses, and other Special Requirements

Valid Driver’s License is required. Colleagues should have strong field credibility based on a successful selling track record, winning attitude, and detailed product and pro

HCA Healthcare, based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Regional Sales Trainer - Hospice opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

BD-AFHP