Job description
On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We’re committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the world’s greatest sports team.
The Fitness Ambassador is a technically focused role that prioritizes a health + wellness lifestyle, creating a differentiated experience specifically to those interested in fitness products. This individual will put from personal experiences and leverage product knowledge to create wholistic recommendations based on the athlete’s needs.
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Genuinely interacts with customers to show passion, knowledge, and dedication to fitness and overall health and wellness. - Meets the athlete where they are in their fitness journey, creating a tailored and unparalleled customer service experience; adapting sales style appropriately.
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Leverages fitness expertise to provide recommendations that meets the athlete’s needs / goals.
- Helps athletes see what’s possible by clearly positioning the added benefits and value of an at-home fitness space.
- Aligns complimentary workout accessories, and if appropriate, fitness regimens and pre/post workout techniques in order to create a wholistic fitness bundle.
- Walks athletes through available financing options, outlining an alternative payment approach to large purchases.
- Partners with Fitness Lead to deliver training and educate others on new products, technology, etc. As needed, assist in other areas within the store.
Qualifications
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1-2 years of fitness related experience required.
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1 year of retail experience preferred, but not required.
DICK'S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.
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