Sales Associate/Customer Service

Full Time
Fuquay-Varina, NC 27526
Posted
Job description

A growing dance studio in Fuquay Varina is seeking an Front Desk/Sales Associate. Our studio values kindness, integrity, empathy, community, creativity, excellence, trust, and fun. We are seeking a candidate to join our family-friendly and close knit community. The ideal candidate must be able to be professional while also friendly, warm, and inviting. Candidates must be able to work in an environment that can be loud and filled with the squeals and laughter of young children. Ideal candidates are able to infect people with calm while assisting in the problem solving process or managing the normal chaos of a dance studio lobby. Ideal candidates are team players who can work collaboratively with the leadership team of the studio, communicate effectively, and manage stressful situations with kindness, empathy, and love.

Flexible work hours. Candidates will need to commit to 3 evenings a week in the studio from 4-8pm or two evenings from 4-8pm and a Saturday morning from 9-11am.

The remainder of the hours will be for the following tasks:

  • Ensure excellent customer care and service
  • Guide trial students & families through the registration system
  • Monitor the email box and respond to all emails or forward them to the appropriate program director
  • Organize and manage all special events and special merchandise sales
  • Ensure that all studio retail, products and cleaning supplies are appropriately stocked
  • Work closely with the owner and directors to provide administration support for all key areas of the business
  • Customer service champion - monitor attendance, call clients, provide feedback to owners and directors

Ideal candidates will possess the following skills/traits:

  • Ability to handle stress
  • Adaptability
  • Analytic skills/Problem solving skills
  • Attention to Detail
  • Client Focus/Customer Orientation
  • Excellent Communication Skills
  • Creativity
  • Decision Making
  • Goal Setting
  • Initiative
  • Integrity/Honesty
  • Interpersonal Skills
  • Planning and Organization/Time Management
  • Sales/Negotiation
  • Teamwork
  • Tenacity/Resilience
  • Technology

COVID-19 Precaution(s):

  • Remote interview process

Typical end time:

  • 8PM

Typical start time:

  • 2PM

This Job Is:

  • A job for which all ages, including older job seekers, are encouraged to apply

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • Flexible schedule

Weekly day range:

  • Monday to Friday
  • Weekend availability

Education:

  • Associate (Preferred)

Experience:

  • sales: 1 year (Required)

Work Location: In person

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