Job description
Grant Orthodontics is looking for exceptional salespeople to join our team in Homewood, IL. The Sales Coordinator role serves our patients and team members by reminding patients of their treatment needs and persuading them to take action. The ideal candidate will have a strong sales and/or customer service background. No dental experience? No problem! All of our new staff members are provided training to make the transition to your new professional home.
At Grant Orthodontics- our philosophy is simple: focus on the patient experience and be the best at it. Our tagline says it all: we go the extra smile. GO is a fun, fast-paced, and most importantly, team-focused environment. We only hire people with great attitudes, energy, and of course killer problem-solving skills and the desire to go above and beyond.
We’re looking for talented, passionate individuals to join our team! At Grant Orthodontics, there are tremendous opportunities to grow and be a part of something bigger than yourself! If this sounds like something you are interested in being a part of, we’d love to hear from you!
We’re looking for talented, passionate individuals to join our team! At Grant Orthodontics, there are tremendous opportunities to grow and be a part of something bigger than yourself! If this sounds like something you are interested in being a part of, we’d love to hear from you!
Grant Orthodontics Video: https://grantortho.com/careers/
Some of our unique benefits include…
- Ability to earn incentives above & beyond hourly wages
- Paid Philanthropy Days
- Employee & Patient Referral Bonuses
- Free Braces for you and your children
- Continuing education and world-class training that’s paid
- Dress code that’s paid for by our founder
- An amazing fun, family-feel culture
Responsibilities
- Assist front office with daily duties as needed
- Verify insurance coverage and fee schedule
- Complete insurance breakdown accurately and completely
- Provide excellent customer service to all patients and caregivers.
- Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for the claim processing.
- Ensure patients have completed the appropriate financial consent forms and financial agreements per their treatment plan.
- Maintain patient records with strong attention to detail and adherence to HIPAA Privacy Practices.
- Serve as a liaison between the Orthodontist, insurance companies, and patients, as appropriate.
- Ensure efficient office operations; including distribution/response to mail, answering and returning of phone calls, and direction of workflow as necessary
- Assist with other office duties as requested or needed
Qualifications
- 1-2 years of sales experience is highly preferred
- Excellent call management and communication skills
- Strong interpersonal and relationship-building skills
- Prior dental/ortho experience is a plus
- High school diploma or equivalent
- Highly motivated and organized
- Maintain productivity in a high volume multi-tasked environment
- Outstanding positive attitude and demeanor
- Ability to multi-task and work in a fast-paced environment
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