At the DoubleTree by Hilton Albuquerque hotel, we are seeking an energetic, friendly and inviting personality to join our team- if this is you, please feel free to apply. We are seeking to fill a full-time Sales manager. Your duties will include the list below:

The primary purpose of the Sales Manager is to optimize catering revenue through (1) maximizing catering opportunities consistent with the property's business plan; and (2) effectively detail and service all groups booked. The expectation to deliver a high level of customized service to the conference meeting client by accommodating all client requests and ensuring that all meeting rooms meet Hilton’s high standard of service.

ESSENTIAL FUNCTIONS:

• Generate catering revenue consistent with the property's business plan
• Detail and service all groups personally booked
• Achieve personal and hotel revenue goals
• Prospect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etc
• Develop, implement, and update catering sales action plans
• Interact effectively with vendors, competitors, local community, catering associations and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction;
• Align catering service and client specifications to achieve high guest satisfaction and return on investment
• Manage contract minimums and coordinate the collection of attrition and cancellation fees

• Review Daily Event Sheet and Banquet Event Orders.
• Check status of meeting room set-ups.
• Visually inspect all meeting rooms and public areas making note of any changes that are inconsistent with the BEO’s and take immediate corrective action.
• Coordinate refreshes and changes to all meeting rooms with the proper operation department.
• Inspect registration area and office for cleanliness, water service, etc.
• Inspect exhibit areas hourly for cleanliness.
• Immediately meet with the Meeting Planner and verify that set-ups are correct and discuss last minute changes to contract.
• Check-in with Meeting Planners a minimum of 4 times a day.
• Assist clients with any last minute or pending requests.
• Complete daily events report.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions:

• Complete monthly walk-through of all meeting rooms to monitor for maintenance request and other needs.
• Attend BEO and Staff Meetings to review any changes in upcoming events.
• Attend all Pre-Convention Meetings.
• Communicate events orders with various departments to ensure proper service.
• Perform administrative duties relevant to accounting responsibilities in compliance with corporate guidelines.
• Participate in hotel’s manager on duty program as scheduled.
• Excellent organization and communication skills.
• Ability to read, listen and communicate effectively in English, written and verbally.
• Understand Hilton Hotels Corporation’s Meetings and Conventions Standards.
• Working knowledge of banquet and meeting room set-ups.
• Ability to work flexible schedules, as well as being able to work shifts standing on feet and walking throughout the hotel or sitting for long periods of time.
• Multiple task oriented.
• Hilton OnQ skills and ability, highly preferred