Job description

Full Job Description

Hampton Inn and Suites Santa Ana

Fast paced and exciting environment

• Pay Rate: $15.00/hr-$16.50/hr + CASH Tips
• Full-time & Part hours available!
• Building of long-lasting friendships/relationships
• Job training and career development
• Overnight shift 9PM - 5:30AM and potentially overtime

What we Seek:

• You’re charismatic, full of energy, and happy to help in any way you can.
• Responsible is your middle name. You never disappoint because it’s not in your nature.
• A good driver with a driving record to prove it. You don’t speed, you’re cautious – ESPECIALLY with other people’s property. You can also drive a standard transmission.
• Good under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can show who's boss
• Good at communicating and have the ability to speak, read, and comprehend English easily.
• A team player. You’re open to different opinions and can help motivate your team.
• Someone who's constantly walking the property, keeping guest and staff safe and aware.

Education/Experience:

• High school diploma or GED preferred but not required.
• Strong customer service experience.
• Cash handling experience is preferred but not required.
• Parking industry experience is preferred but not required.

Skills:

• Ability to drive a manual shift vehicle.
• Ability to communicate professionally and effectively.
• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Must be able to work unsupervised.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Demonstrates a sense of urgency and timeliness.
• Excellent team building and interpersonal skills.
• Alert at all times.

Requirements:

• Valid Driver’s License (2 years minimum)
• High school diploma or GED Preferred
• Strong Customer service experience preferred
• Parking and/or hospitality industry experience is preferred but not required.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

What to prepare

• Bring your resume if you have one - no worries if you don't
• 2 forms of ID (DL, ID, Passport, Social Security, Birth Certificate, etc.)

Preferred dress code

Business casual (dress pants/skirt, button down/blouse, tie optional)

Perks and benefits

• Snacks and refreshments
• Hilton Discount

The work schedule for this position includes a combination of morning, weekends, and holidays. While experience is a plus, the most important criteria is a spirit of hospitality and desire to do the little things that make a big difference. It’s all about creating memorable experiences for our guests.

Interested in learning more? Please send your resume and brief cover letter explaining why this position is of interest to you.

Hampton Inn and Suites Santa Ana provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.'
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Work Location:

• One location

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Every weekend
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Santa Ana, CA 92705: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: In person

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