Senior Program Manager
Job description
Beyond Begins Here
Build technology that will go to space! Since 1994, Tethers Unlimited has provided advanced space technology solutions to our growing customer base in the National Security, Commercial, and Civilian Space sectors. Our products include the latest advancements in satellite communication and control systems, security and encryption, mesh networking, robotics and gimbals. To continue to support our growing business, Tethers is looking for new team members who embody our core values: Dedication to our Client’s Success, Innovation that Matters, and Trust and Personal Responsibility in all Relationships.
Join our team and take your career to the highest level. Think big, dream bigger. Find Your Beyond.
SUMMARY/OBJECTIVE: The Senior Program Manager’s role is to successfully lead new product development programs from initial concept to production. Additionally, the PM responsibility is to maintain positive customer relationships that yield future business after current programs are completed. This is a leadership position within a quickly growing company that is excited about our mission of connecting the universe.
ESSENTIAL FUNCTIONS:
- Lead development projects. The ultimate objective for this position is to successfully lead a technical team in a fast-paced environment from inception to production. The Program Manager will utilize effective communication, problem resolution, technical decision making, and other project management skills to accomplish the objectives. Success criteria for this position will be development of a collaborative working relationship with the technical team and successful completion of the assigned product development projects by meeting all customer expectations, product technical performance, deliverable milestones on schedule and budget.
- Manage external customer expectations, communications, negotiations, and scope creep. The primary goal of the Program Manager will be to successfully build and manage external customer relationships, communications, and expectations to reduce risk to the company utilizing effective communication and contract negotiation skills. A key skill for the program manager will be their ability to identify scope creep and raise engineering change requests to eliminate NRE cost overruns and/or schedule delays.
- Resolve problems both internal and with the customer for both technical and commercial issues. The successful Program Manager will leverage their problem resolution skills, communication skills, project management skills, and experience to resolve both technical and commercial issues with both internal and external customers in a timely and calm manner. Success criteria for this position will be resolving problems in a timely manner with positive concurrence from both sides.
- Lead product development technical & commercial proposal activities. The successful Program Manager will lead proposal efforts. Proposal generation includes NRE and recurring cost analyses, schedule estimation, contract review/negotiations, and compliance matrix generation. Success criteria for this position will be submitting the completed thorough proposal on schedule meeting all customer RFP expectations.
- Effectively communicate, verbally and in writing, with engineering, operations, upper management and external stakeholders. The Program Manager will effectively communicate with both internal and external stakeholders providing clear direction, planning, clarification, guidance, decisions, status, and issue resolution.
- PM Performance metrics include (1)On-Time Delivery (2)Meeting the Profit Target and (3) Customer Satisfaction Surveys.
- Proficient in utilizing Standard PMP tools/docs such Risk registers, Gantt Charts, Resource & Responsibility matrices, SOW’s, Requirements, Charters, Budget/Spend Management, and Materials Management.
REQUIRED QUALIFICATIONS:
- Bachelor’s degree or higher in an engineering discipline (ME, EE, AE or CS)
- 8+ years of demonstrated experience as a Program Manager (Managing multiple external customer projects)
- 3+ years of experience as a practicing engineer in industry
- Experience working with hardware (mechanical & electrical) and software.
HELPFUL, BUT NOT REQUIRED:
- Scrum or agile hardware development
- PMP or PGPM certification
- MBA
- Space or Aerospace background is a plus
- Experience using Microsoft Project
- Experience using Jira and Confluence
- Top Secret Security Clearance
- Experience in small company, start-up, or growth transition environments.
Working at Tethers Unlimited
Tethers is headquartered in beautiful Bothell, WA. We hire problem-solvers, then trust and empower them to take ownership, lead decision-making, and deliver solutions on-time and on-budget for our customers. We offer challenging work with opportunities for independence and growth in a collaborative, fast-paced environment. To support our team we offer a well-stocked kitchen, flexible work schedule arrangements, company-sponsored events including Sci-Fi movie premiers, Baseball Night, onsite break activities including gaming tournaments and BBQs, business casual attire, local trails for hiking and biking, and hybrid onsite/remote work options for many positions.
What We Offer
- Comprehensive medical/vision/dental insurance packages
- Company contributions to HSA account for qualified medical high deductible programs
- 401k retirement plan with industry leading company contributions
- 3 weeks of vacation accrual per year plus time off for sick leave and unscheduled life events
- 13 paid holidays
- Continuing education benefit up to $25,000/year for approved programs.
- Annual bonus program based on company and employee performance
- Life insurance, AD&D, Short-Term and Long-Term disability insurance
- 4 weeks paid Parental Leave.
- Employee assistance program (EAP)
Washington state pay range: $124,000 to $182,500
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands, and reach with hands and arms. Intermittent physical activity including bending, reaching, pushing, pulling, or lifting up to 20 lbs. May encounter prolonged periods of sitting.
WORK AUTHORIZATION/SECURITY CLEARANCE ITAR COMPLIANCE:
- This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization.
- Applicants for employment must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
- TUI participates in E-Verify to confirm work authorization.
COVID-19 POLICY:
- Tethers Unlimited Inc. follows all relevant Federal, State, and Local laws regarding workplace safety, including wearing masks on-site
- All newly hired employees must be fully vaccinated prior to beginning employment and must provide proof of full vaccination. Federal guidance allows for disability/medical and religious accommodations with respect to the vaccine requirement. Any requested accommodations must be reviewed and approved (if applicable) prior to beginning employment.
Tethers Unlimited, Inc. is an equal opportunity employer, values the diversity of our workforce and the knowledge of our people. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, age, national origin, ancestry, physical or mental disability, military or veteran status, genetic information, sexual orientation, marital status, or any other characteristic protected by applicable federal, state or local law.
Req: 1016
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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