job summary:
Our Client has an immediate need for a ServiceNow Developer/Architect. This is a 6-month contract to start with a possible interest in hiring as an employee down the road, if they met our clients criteria. We are open to onsite (Southern Maine), hybrid and remote candidates,

We are looking for strong candidates with multiple years of hands-on developer experience with ServiceNow in ITOM, ITSM. They will need to hit the ground running as we do not have time to bring inexperienced candidates up to speed. We are only interested in senior and very experienced Service Now candidates.

location: FREEPORT, Maine
job type: Contract
salary: $70 - 150 per hour
work hours: 8am to 4pm
education: No Degree Required

responsibilities:
Requirements:

Designs and implements moderate to complex solutions to meet business informational needs and requirements. Provides technical leadership in broad, complex, high visibility and/or high impact projects. Evaluates and analyses business and technical requirements to develop solutions within industry standard business process and best practices. Works across all aspects of the Systems Development Life Cycle for ServiceNow portfolio, specializing in the ITSM, ITOM, Discovery (CMDB), Asset Management and Software Asset Management modules. Work items range from small enhancements to major module implementations, break-fix and platform administration.

Must Have:

In-depth understanding and background in ServiceNow ITOM (CMDB and ServiceNow Discovery), ITSM

strong working knowledge of the ServiceNow Common Service Data Model (CSDM)

Experience developing and maintaining CMDB technical standards

Experiencing defining, documenting, and implementing CMDB Governance process and procedures

strong knowledge of troubleshooting Discovery errors and warnings

Experience modifying and/or creating Discovery patterns

Excellent collaboration & communication skills with the ability to convey technical information to audiences of various technical skills


Nice to Have:

Experience integrating ServiceNow CMDB with SCCM utilizing the SCCM Service Graph Connector

Detail oriented, can lead and coordinate infrastructure type migration plans.

ServiceNow Certified System Administrator (CSA)

ITIL Foundations certification a plus

Javascript, Python, Github, Angular JS, Powershell


Duties and Responsibilities

• Development work ranges from small enhancements to major module implementations, break-fix and platform administration.

• Develop, configure, and customize forms and workflows

• Works with IT and vendors to identify business requirements, scope, feasibility, performance, security, test strategies, and test execution

• Can perform unit, system, integration and user acceptance testing, and document results

• Coordinates integration activities between multiple technical teams

• Conducts end user training, and develops training materials

• Participates in project planning and is responsible for project scope and estimating

• Participates in strategy sessions

• Exerts technical leadership within team and provides technical leadership on complex projects and baseline support

• Creates and maintains system documentation, standard operating procedures and user guides.

• Executes or oversees ServiceNow administration tasks

• Participates in annual ServiceNow upgrades & monthly patching

• Ensures adherence to security standards

Qualifications:

• Minimum of 5 years of experience with Service Now

• Advanced knowledge of Procurement, Asset Management, Software Asset Management, Discovery, Governance Risk and Compliance, and associated ServiceNow modules

• strong knowledge of ITOM and the associated ServiceNow modules

• strong knowledge of ITSM and the associated ServiceNow modules

• ServiceNow Fundamentals training or equivalent experience

• Scripting in ServiceNow Fundamentals or equivalent experience

• Expert in configuring ServiceNow modules

• Knowledge of ITIL concepts

• strong analytical and problem-solving skills.

• Excellent communication and collaboration with all levels of the business and IT, from end users to managers

• Influential at multiple levels and with vendors

• strong interpersonal skills

• strong team player

• Self-Learner

Skills Needed for Submittals

Service Now Development Experience- Yrs

Service Now Integration Experience- Yrs

Scripting in ServiceNow Fundamentals- yrs

Configuring ServiceNow modules- Yrs

strong knowledge of ITOM and the associated ServiceNow modules- Yrs

strong knowledge of ITSM and the associated ServiceNow modules- Yrs

Procurement, Asset Management, Software Asset Management, Discovery, Governance Risk and Compliance, and associated ServiceNow modules- Years

In-depth understanding and background in ServiceNow ITOM (CMDB and ServiceNow Discovery), ITSM-Yrs

strong working knowledge of the ServiceNow Common Service Data Model (CSDM)- Yrs

qualifications:

• Experience level: Experienced
• Minimum 5 years of experience
  
• Education: No Degree Required

skills:

• servicenow (5 years of experience is required)
• SOFTWARE ENGINEER
• architecture
• Angular
  
  Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
  
  At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
  
  Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
  
  
  
  
  For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.