Job description

Service Coordinator

U.S. Medical Management (USMM) is one of the nation’s largest home-based primary care practices. USMM is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes Visiting Physicians Association (VPA), Pinnacle Senior Care, Grace Hospice, Comfort Hospice, The Home DME and In-Home Health Assessments (IHA).

Our Mission – “Through Compassionate Patient-Centered Care in the Home; We will Provide Exceptional Outcomes across our Continuum of Services”

Our Values – Respect, Integrity, Teamwork and Excellence - are leading us to a better tomorrow for patient care.

Why You Should Want to Work with Us

• Bonus potential of $1000 per quarter!
• Health, Dental, Vision, Disability & Life Insurance, and much more
• 401K Retirement Plan (with company match)
• Tuition, Professional License and Certification Reimbursement
• Paid Time Off, Holidays and Volunteer Time
• Paid Orientation and Training
• Home Hospice locations in 7 states
• Great Place to Work Certified

Position Description

The Branch Service Coordinator is responsible for all duties relating to the electronic medical record of the hospice business, ensuring schedules are assigned and completed, and serving as a point of contact in the office for clinicians. As a Branch Service Coordinator you will:

• Answer phones and complete scheduling for clinicians
• Maintain all electronic medical records, upload non-electronic documents, and assist with missing or incomplete documentation and audits.
• Send and track information for physician orders, and send additional documents to physicians and facilities to assist with coordination of care
• Attend all mandatory in-services and meetings

Qualifications

• High school diploma or equivalent
• 1-2 years of administrative office work experience
• Must maintain a valid driver's license and good driving record
• Advanced computer skills in Microsoft Office and reporting software

Won’t you join us? We are seeking candidates who desire the opportunity and experience of delivering quality and compassionate healthcare - within proven care models – to elderly individuals and those with complex medical issues, who are the forefront of everything we do.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Required)

Experience:

• administrative office work: 1 year (Required)
• computer skills in Microsoft Office: 1 year (Required)
• healthcare: 1 year (Preferred)

Work Location: One location

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