Job description
AKRS Perks:- Industry Leading Wages
- Outstanding Bonus Potential
- Great Company Culture
- Company Matching 401(K)
- Comprehensive Insurance Plans
- Generous Paid Time Off
- AKRS Fitness Funds
- And So Much More
Responsibilities:
- Communicate, enforce, and monitor effective Service Department processes and standards to ensure internal and external customer satisfaction as well as department efficiency
- Facilitate a Customer Satisfaction Program to enhance and maintain customer relationships
- Hire, train and develop technicians
- Schedule and assign jobs and work areas to employees in the Service Department according to their skills and knowledge
- Grow Service Department and increase shop demand
- Review work orders for completeness and accuracy prior to customer billing
- 5+ years of experience with John Deere and competitive products
- Ability to professionally lead and motivate others; prior management experience preferred
- Strong interpersonal skills
- Strong written communication skills
- Ability to analyze and interpret financial reports
- Associates degree or equivalent experience require
EOE
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