Job description

Are you looking for limit-less career opportunities? Do you have a growth mindset, and like to take initiative? If yes, then Ntiva is the right place for you! At Ntiva, we have a saying – “We exist to grow each other.” Our focus is helping each other, our clients and our families grow both personally and professionally. Sound like something you could get in to? Because as one of the fastest-growing Managed Services Companies in the country, we’re looking to fuel our team with powerhouse talent. With strategic locations across the U.S., and still led by our original founder Steven Freidkin, we specialize in in helping organizations solve their complex IT challenges no matter where they are located. Definitely a fast-paced environment where we collectively battle escalating cyber attacks and stay on top of fast changing technologies! Come explore one of our many opportunities!

How you’ll make an Impact
Participate in all aspects of Solution Architecting process by mapping Ntiva technical solutions to business problems, through the proposal process including meeting with and presenting to clients and developing and maintaining the proposal process to deliver the best possible solutions to the Client Experience staff and ultimately, clients.

Summary of Location and Hours

• 100% Remote
• Monday – Friday, approximately 8am-5pm

What you will be doing

• Establish and\or sustain a proposals system to ensure accurate scopes of work for billing and project purposes
• Work with Project Team to ensure scoped times and procedures are accurate
• Have a clear understanding of business objectives to be able to find technology solutions and be able to speak to them, presenting the business case for the solution along with ROI
• Be able to write clearly and effectively
• Work with team to develop technology and standards, ensuring they are effective and cost appropriate
• Maintain product and scope related content in ConnectWise Sell/Quosal; ensuring scope items have appropriate cost and time
• Maintain current knowledge of our vendor’s offerings.
• Bring a passion to stay on top of tech trends, experiment with and learn new technologies, and participate in technology communities
• Learn and follow Ntiva’s guidelines on preferred solutions that match our technology stack and help guide clients to those standards when applicable
• Ensure questions from Client Experience team are addressed in an appropriate and timely manner
• Attend existing client presentations and strategy sessions as needed
• Be proactive in all communications
• Ensure all proposals are completed within specified time frames
• Have visibility into multiple types of small and medium business environments
• Have great communication and reasoning skills, including the ability to make a strong case for technology choices while understanding other viewpoints and the need to find the best possible solution for everyone.

You’ll be successful in this role if you have experience in/with

• 7 years of experience in the field of Information Technology
• 3 years planning or implementing new solutions preferred
• Leading Technical Industry Knowledge:
• Microsoft Azure
• Microsoft Office 365
• Networking
• On prem server environments
• Licensing
• Virtualization
• SharePoint
• Strong problem-solving capabilities
• Valid driving license & travelling required
• Superior people and communication skills
• Able to write well
• Ability to communicate and cooperate with various departments in-order to obtain information needed
• Ability to work under pressure, while maintaining a tactful and professional demeanor

Benefits and Perks

• Medical, Dental and Vision coverage for employee and family
• 401k + company-matched contributions 4% match on 5% contribution – Employee and Company contribute after 90 days – no vesting period!
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)
• Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
• Health Savings Account (HSA) Options / PPO Options
• Paid Time Off (PTO) + 2 Floating Holidays
• Bonus plans
• Tuition Reimbursement Program
• Employee Assistance Program
• Generous Employee Referral Program – the more you refer the more you earn!
• Dynamic Recognition and Rewards
• Work with Industry-Leading Talent
• Clear Promotion and Advancement Tracks

At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.

Job Type: Full-time

Pay: $89,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Lombard, IL 60148: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many years of Technology or MSP experience do you have?
• Do you now or in the future require sponsorship for employment in the U.S.?

Work Location: Hybrid remote in Lombard, IL 60148

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