JOB DESCRIPTION

Technical Writer

Produce high-quality documentation that contributes to the overall success of our work products. Works collaboratively with project managers, coordinators, subject matter experts, and other staff to develop work products for distribution. The Communication team provides overall contract support in the areas of reporting, quality control (QC), work product development, and tracking task activities and deliverables.

Department/Contract: US Department of Health and Human Services (HHS), Substance Abuse and Mental Health Services Administration (SAMHSA)/Native Connections

Classification: Exempt

Reports to: Communication Manager

Supervises: N/A

Location: Remote

Duties and Responsibilities:

• Work with internal teams to obtain an in-depth understanding of the work product and the documentation requirements
• Plan, develop, organize, write, and edit easy-to-understand operational procedures, fact sheets, etc.
• Learn the SAMHSA style guide and editing conventions and assist with QC for written deliverables
• Analyze documents to maintain continuity of style of content
• Produce electronic documentation in addition to hard copy documents as required
• Maintain a comprehensive library of technical terminology and documentation
• Manage updates and revisions to technical literature
• Other duties as assigned