Workplace Director

The Workplace Director provides leadership and management for the US facilities organization across the Americas Business Unit portfolio. This position oversees 20 offices throughout the US which house thousands of employees. The Workplace Director manages the development and implementation of overall strategy, projects, policies, procedures, programs, and workplace service delivery including OSHA, Safety and Security as well as Business Continuity Management. The Workplace Director will also be responsible for the management and application of Smartwork processes and office projects including Procurement and green strategies as well as ensuring there is alignment and interaction with Regional Managers in Bermuda, Canada, Latin America, and Global Workplace Directors. This role will be highly visible with close collaboration with internal and external stakeholders.

DISCOVER your opportunity

Key responsibilities of this role are:

• Put the customer at the heart of everything we do and drive a customer first culture by investigating and reporting on customer satisfaction to flag issues, working with department heads and senior management to understand the needs of our customers and ensure those needs are actioned.
• Create a culture that fosters employee engagement and motivation
• Demonstrate accountability and drive large scale projects to completion in coordination with various stakeholders
• Act with integrity by taking responsibility and always “walk the talk”
• Model the One AXA culture by seeking collective success through diversity and collaboration including soliciting different ways of thinking from those with different experiences than your own
• Evaluate how the Workplace operates and manage the implementation of business guidelines, strategies, policies, and processes.
• Demonstrate courage through making decisions quickly to drive innovation
• Work with other department heads to ensure a smooth operation that remains in accordance with our policies and guidelines.
• Deliver a safe, secure, and inclusive work environment in line with legislation by providing excellent standards of workplace accommodation and high-level services for all staff and guests.
• Ensures financial targets and other agreed goals are met and produce budgets and accruals
• Proactively manage real estate, tenant leasing and property management of all leased space

SHARE your talent

We’re looking for someone who has these abilities and skills:

• Bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, or Business
• Willingness to perform administrative tasks as required

Strong experience in financial concepts including financial management, financial tracking, budgeting and forecasting and a willingness to grow this knowledge further

• A minimum of 5-7 years of commercial environment, and/or property portfolio management experience required.
• Experience with critical system environments desired.
• Proven capital project management experience.
• Experience in the development and implementation of programs to drive out cost inefficiencies preferred.
• Proficient in understanding management agreements and contract language.
• Excellent computer and systems knowledge: strong literacy in Microsoft Office Suite (MS Word, Excel and PowerPoint).
• Skilled in Building Management Systems maintenance and monitoring.
• Strong Communication Proficiency (oral and written) and demonstrated relationship management and teamwork.
• Complex problem Solving/ Analysis
• Some domestic travel required approximately 15%

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines, and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

The pay range for this position is ($115,500 – $227,500). Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.