Job description

YOUTH ACCESS POINT SPECIALIST
FULL-TIME / NON-EXEMPT
STARTING WAGE: $23.85 - $27.64
REQUISITION ID – 47079

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POSITION OVERVIEW:*
Reporting to the Program Manager, the primary role of the Access Point Specialist is to provide comprehensive strength-based intensive services to homeless and/or marginally housed transitional-aged youth who come through Larkin Street Youth Access Point. The Coordinated Entry Specialist will provide support to youth by accessing eligibility for all TAY Navigation / Access Point services. The services under this scope of work are Problem Solving, Emergency Housing Vouchers, Emergency Hotel Vouchers, and referral services to interior / exterior service providers. Services are provided by utilizing comprehensive evaluations and assessments that are trauma-informed and assess the bio-psychosocial, emotional, educational, vocational, and functional needs of young people seeking housing services.

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ESSENTIAL JOB FUNCTIONS:*
Case Management:

• Is responsible for intake and assessment; direct service linkage and referral; works closely with community behavioral health providers and internal personal service teams to ensure coordinated and effective services
• Works closely with community behavioral health providers and internal personal service teams to ensure coordinated and effective services to help resolve their episode of homelessness.
• Provides an intensive array of services and support, including housing and basic needs assistance, physical health care, benefits assistance, enrollment in Larkin Street Academy, and referral to integrated mental health services.
• Maintains accurate, timely notes and documentation of all client interactions in agency and city databases.
• Adheres to laws regarding confidentiality and reporting requirements and maintains necessary compliance documentation.
• Uses motivational interviewing, stages of change, harm reduction, and other approaches, to build rapport with TAY and help them resolve their homelessness.
• Collaborates with fellow staff members and established community partners, including property managers and property owners.
• Submit accurate and timely invoices and receipts for all housing-related expenses.
• Maintains accurate records of all client expenses paid by the program.
• Provides coverage for program/site staff and performs duties in the milieu which may include desk coverage, cooking, and cleaning.
• Provides transportation and accompaniment to client appointments in the community as needed.
• Follow-up contact and documentation of assigned aftercare clients during transitions from the residential program.
• Responsible for supporting program services within the milieu. For example, crisis intervention or helping to maintain the safety of the program.
• Responsible for contributing towards the care and welfare of staff and to the clients we serve.
• Other duties as assigned.

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KNOWLEDGE, SKILLS & ABILITIES:*

• Participates in organizational meetings (all-staff, CQI, client review, etc.)
• Ability to teach and model life skills.
• Passion for our agency’s mission in maintaining a positive, upbeat attitude.
• Exceptional organizational skills with reliability and consistency in work performance.
• Flexibility with a team player mentality.
• Ability to work with minimal to moderate supervision.
• Good judgment with a proactive approach to problem-solving.
• Ability to maintain a professional demeanor with great interpersonal and communication skills.
• Capability to learn quickly.
• A thorough understanding of confidentiality and discretion and a working knowledge of HIPAA.
• Strong organizational and communication skills.
• Ability to comprehend complex materials.
• Cultural humility and familiarity with the diversity of transgender, lesbian, gay, and bisexual identities, and experiences.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree required in social sciences such as psychology, criminal justice, social work, and/or public health or 2-4 years of experience working with high-risk youth in a shelter and/or transitional/supportive housing program.
• Ability to identify, assess and intervene effectively with mental health symptoms and behaviors.
• Experience working with strength-based, restorative justice, trauma-informed care practices, and client-centered models.
• Working knowledge of issues facing homeless and at-risk youth.
• Proficiency in Microsoft Office and other web-based software solutions.
• Valid California driver’s license with clean DMV record.
• Requires ability to lift, transfer, push/pull, maneuver, and reposition 25 lbs.
• Ability to reach, bend and walk.
• Ability to speak and write English clearly and accurately.

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PHYSICAL & LANGUAGE REQUIREMENTS:*

• Requires ability to lift, transfer, push/pull, maneuver, and reposition 25 lbs.
• Ability to reach, bend and walk.
• Ability to comprehend complex materials.
• Ability to speak and write English clearly and accurately.

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PERKS & BENEFITS:*

• Competitive salary commensurate with experience
• Medical, dental, vision, life and disability
• Paid time off (vacation and sick time)
• Paid holidays
• Paid Sabbatical after 5 and 10 years of service
• 403(b) Retirement Plan with employer matching

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This position is represented by SEIU 1021 under a collective bargaining agreement.*

All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.

Larkin Street Youth Services is an equal opportunity employer. Larkin Street Youth Service seeks qualified candidates with an interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified.

Job Type: Full-time

Pay: $23.85 - $27.64 per hour

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