Are you looking for a meaningful career making a difference in our local communities? Are you passionate about health equity? Do you enjoy helping people?

Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth.

We are currently hiring a Clinical Forms Coordinator based in Worcester, MA. The Clinical Forms Coordinator will be responsible for the tracking and processing of inbound forms received in the Medical Department.

As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the diversity of our staff and community. You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.

Job Summary:

• Receives and tracks inbound patient related forms. Forms may be received in any number of ways, including via fax, mail or dropped off by patients.
• Analyzes requirements of forms; notates form to assist in the efficient completion.
• Prepares forms for review by clinical teams.
• Consults with provider team as necessary to determine necessary action on forms.
• Scans and files completed documentation to Medical Records for inclusion in the patient’s medical record
• Communicate with providers as needed to ensure accurate and complete documentation included on all forms and other paperwork.
• Acts as a liaison with patients and outside sources with regard to form completion and status.
• Works extensively with protected health information and is required to adhere to HIPAA privacy and security regulations and policies related to the same.
• Documents all necessary information regarding form tracking in the PHI log in the electronic health record. This includes all conversations with patients regarding form status and completion
• Assists the Provider Team with requests for Prior Authorization for medications.

Job Requirements:

• High School Diploma or GED required
• Minimum 1 year related experience in a Healthcare environment
• Computer literacy and Data Entry Skills
• Ability to navigate and retrieve data from the Electronic Health Record
• Knowledge of Clinical Documentation
• Certified Medical Assistant

Benefits:

• Kennedy Community Health seeks to offer competitive salaries and a comprehensive benefits package.
• Health benefits start on first day of employment. Company pays 79% of Health Insurance Premiums.
• Competitive time off packages
• 403b Retirement Plan with Match
• Flexible Spending Accounts
• Employee Assistants Program 100% paid for by employer
• Health benefits coverage for same-sex domestic partners, transgender health benefits.

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