Job description

$16.00 - $21.00 per hour
GENERAL PURPOSE OF JOB: Lead Sales Associates at Dunn-Edwards deliver and model customer service that offers a distinctive shopping experience for both homeowners and professionals. Your responsibilities as a Lead Sales Associate include demonstrating outstanding customer service and selling skills, continuously learning about the coatings industry, keeping sales floor stocked with merchandise, organizing the sales floor and stock areas, acting as a role model for Store Sales Associates on all aspects of the job, and building trusted partnerships with our painting professionals.
Lead Sales Associates interact with customers via phone and in-person to offer expert advice, while also processing and completing transactions. In addition, the Lead Sales Associate is responsible for upholding Dunn-Edwards store vision of fast and reliable service, while ensuring that the store is well stocked and maintained. Lead Sales Associates continuously learn about the industry, products and services through Dunn-Edwards Learning Network and various job certification programs that better assist in answering questions and making proper recommendations, as well as building a foundation for potential advancement opportunities as Dunn-Edwards continues to grow.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Making a connection with customers, asking questions about their project, then giving options and advice on meeting those needs
• Ensure delivery of product as needed meets both Dunn-Edwards’ and customers’ quality and service expectations
• Conduct self in professional manner - always acting as a positive extension of the Dunn-Edwards brand
• Efficiently take customer orders through various methods (email, phone, in-person) and process through point-of-sale
• Adhere to company safety standards at all times
• Clean and maintain all areas of store and equipment as assigned
• Assist with maintaining proper merchandise inventory levels
• Must have the ability to communicate clearly both written and verbal
• The ability to stock and merchandise products according to planogram
• Drives store improvements in designated key performance metrics
• Must be able to operate company vehicle to conduct store business
• Meet expectations of core competencies related to the position:

Customer Focus, Attention to Detail, Problem Solving, Initiative and Teamwork

• Additional duties as assigned

SUPERVISORY RESPONSIBILITIES: There are no subordinate supervisors reporting to this job.
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Read and write English for safety purposes. Bilingual is a plus.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute percentages and analyze report data and statistics. Ability to operate Point-of-Sale computer system and complete cash transactions accurately.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS: Valid drivers license is required.
ADDITIONAL INFORMATION: This job description should not be construed to imply that the above functions are the entire standard of the position. As an employee, the individual shall follow and complete any other instructions related to duties, which may be required by a superior.
This job description is subject to change, at which time your job responsibilities may change accordingly.
Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V

• (This applies to internal applicants only)*

General Qualifications/Requirements for applying:*
*

• A letter of recommendation from your manager.

• Applicants must be in their current position for a minimum of 90 days.

• Any Internal applicant who has received critical discipline within the past 6 months will be eliminated from consideration.
• Applicants must have received:

• Stores: 3.0 or higher on last quarterly or annual appraisal (whichever is most recent)
• Sales: 3.0 or higher on last annual or mid-year review (whichever is most recent)
• All others: 3.0 or higher on last annual performance appraisal

All internal applicants who meet the qualifications/requirements of this job, as well as those listed above, are encouraged to apply and will be considered on a non-discriminatory basis. Persons who apply for the same position at different locations must notify the respective hiring manager(s).*
*Process Guidelines for Internal Applicants:*
Human Resources has established these Guidelines for these purposes:
*

• To inform you about what is required to apply for this position.
• To inform you that HR intends its oversight of the process in order to:

• promote fairness and consistency so that all qualified internal applicants have an equal chance to apply.
• ensure compliance with the Job Posting Policy and all related provisions of the Employee Handbook.

• Internal applicants are preferred, although external candidates may simultaneously be considered.

• Not all internal applicants will be granted an interview for this position. The hiring manager reserves the right to determine (1) whether an internal applicant meets the qualifications for the position; (2) whether an internal applicant should be interviewed for either a non-management or management position; (3) whether an internal applicant should be interviewed in person, by telephone or a combination of the two. Such determination shall be made on a non-discriminatory basis.

• Not all vacancies will be posted. This especially applies, but is not limited, to senior management positions. Ultimately, whether any vacancy is posted is at the discretion of the hiring manager in consultation with the Vice President of Human Resources.

• A background check, including a satisfactory DMV check and drug screen, and other tests may be required for this position.

• The ideal internal applicant must live in the above geographical area or be willing to relocate at his/her own expense upon acceptance of this position (i.e., within 50 miles).

• Application Due Date: It is absolutely imperative that you submit all of your application materials no later than 5 p.m. on the closing date noted on the posting. (There will be no exceptions to these due dates and/or time requirements absent certain extenuating circumstances).

• You must inform the hiring manager if you will not be available for an interview due to a scheduled vacation or unscheduled leave during the job posting process or at the time interviews may be conducted. Your failure to so inform the hiring manager may result in your not being interviewed for this position.

PHYSICAL DEMANDS OF ESSENTIAL JOB FUNCTIONS: See appropriate boxes below for amount of time spent in the following activities.*

• Amount of Time*
• None*
• Under 1/3*
• 1/3 to 2/3*
• Over 2/3*
• Stand*
• X*
• Walk*
• X*
• Sit*
• X*
• Use hands to touch, handle or feel*
• X*
• Reach with hands and arms*
• X*
• Climb or balance*
• X*
• Stoop, kneel, crouch or crawl*
• X*
• Talk or hear*
• X*
• Smell*
• X*
• Drive a motorized vehicle (car, truck, forklift)*
• < < < < Varies by Store > > > >*
• This job may require weight be lifted or force be exerted. See appropriate boxes below for weight amount and frequency.*
• Amount of Time*
• None*
• Under 1/3*
• 1/3 to 2/3*
• Over 2/3*
• Up to 10 lbs.*
• X*
• Up to 25 lbs.*
• X*
• Up to 50 lbs.*
• X*
• Up to 75 lbs.*
• X*
• More than 75 lbs.*
• X*
• Vision requirements for this position are as follows:*
• X*
• Close vision (clear vision at 20 inches or less)*
• X*
• Distance vision (clear vision at 20 feet or more)*
• X*
• Color vision (ability to identify and distinguish colors)*
• X*
• Peripheral vision (ability to observe an area that can be seen up & down or left & right while eyes are fixed on a given point)*
• X*
• Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)*
• X*
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)*
• WORK ENVIRONMENT: Exposure expectations to the following environmental conditions that this job requires.*
• Amount of Time*
• None*
• Under 1/3*
• 1/3 to 2/3*
• Over 2/3*
• Wet or humid conditions (non-weather)*
• X*
• Work near moving mechanical parts*
• X*
• Work in high, precarious places*
• X*
• Fumes or airborne particles*
• X*
• Toxic or caustic chemicals*
• X*
• Outdoor weather conditions*
• X*
• Extreme cold (non-weather)*
• X*
• Extreme heat (non-weather)*
• X*
• Risk of electrical shock*
• X*
• Work with combustibles*
• X*
• Vibration*
• X*
• Typical noise for the work environment:*
• Very quiet (examples: forest trail, isolation booth for hearing test).*
• Quiet (examples: library, private office).*
• X*
• Moderate noise (examples: business office with computers and printers, light traffic).*
• Loud (examples: metal can manufacturing department, large earth-moving equipment).*
• Very loud (examples: jack hammer work, front row at rock concert).*
• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities*

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

• Location: Las Vegas,Nevada,89121,United States, Las Vegas, NV 89121*

*

Location: Las Vegas,Nevada,89121,United States, Las Vegas, NV 89121

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

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