COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College H.U.N.K.S. Hauling Junk & Moving- Kalamazoo, MI is seeking an Operations Manager. We need a sharp, professional, detail-oriented, high-energy individual to run a profitable moving and junk hauling business. Consistently increase performance and culture by living and instilling in your team, the college H.U.N.K.S Hauling Junk & Moving 4 Core Values everyday: Benefits:

• Weekly paychecks
• Commission
• Bonuses
• 401(k) with company match
• Healthcare
• Life Insurance coverage
• Vision Insurance
• Dental Insurance
• Vacation time
• Career advancement opportunities

Responsibilities include (but are not limited to):

• Manage recruitment and interviewing process for HUNKS, ensure all background checks are completed and all new hire paperwork is processed. Hires appropriate staff to coordinate orientation and training's or in the absence of this position directly manages these programs.
• Appropriately Dispatch crews to ensure they are set up for success every day, including conducting inspiring and energizing morning huddles.
• Conduct regular new hire training's that will set up our new HUNKS for success in the field; conduct regular ongoing trainings in safety, sales, management, etc.
• Conduct site visits to ensure crews are following the College Hunks system for Moving and Junk Removal services and ensuring a happy client experience.
• Hold HUNKS accountable to daily metrics related to sales, customer service and costs; coach and motivate team to hit or exceed benchmarks.
• Ensure inventory tracking for all supplies in the warehouse to ensure minimal loss.
• Ensure storage is up to date and organized
• Be a Brand Ambassador by attending local business and industry related networking functions as required.

Qualifications:

• High school diploma and three years of related work experience strongly preferred.
• Experience in operating a forklift
• Experience in recruiting or HR on-boarding activities a plus.
• Ability to multi-task and handle pressure situations with ease.
• Ability to work independently and as part of a team.
• Exceptional and verifiable customer service skills and experience.
• Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment.
• Proactive problem prevention and issue resolution leadership ability.
• Proficiency in Microsoft Word, Excel, Internet, and Outlook required.
• Proficiency with computers
• Ability to maintain confidentiality with sound decision-making skills based upon company policies and philosophy.
• Able to lift 80 lbs. regularly/ daily.
• Able to obtain a chauffeur’s license and be approved on insurance.
• Able to work long hours and weekends.

College Hunks Hauling Junk - Kalamazoo, MI is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.