At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests. We are a leader in the Myrtle Beach area’s hospitality industry with an industry leading call center, an innovative restaurant, owning 3 resorts and operating 11, and nearly 4000 units in a variety of Myrtle Beach hotels and resorts right on the ocean. Vacation Myrtle Beach consistently delivers exceptional resort service with the help of dedicated, caring, diverse employees, thus outperforming the competition. Every day is a chance to discover something new and influence the hospitality business.

Work Location: Crown Reef Resort

How Will You Shine?

As a valued and successful At Your Service Supervisor you will be required to:

• Supervise all safety and loss prevention functions of the resort including but not limited to employee and guest incident reporting as it arises. Reporting and following up with incidents with the appropriate manager is crucial.
• Creating and maintaining an effective schedule to ensure coverage.
• Hold briefings with Guest Services staff both at the beginning and end of the shift.
• Check I.D. of visitors/employees, as necessary.
• Check accommodation, making sure any special requests are conducted accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.
• Open secured areas for authorized personnel as needed.
• Ensure that AYS has luggage carts readily available for guest accessibility
• Check lights and door locks as needed and stress importance with AYS team by regularly following up
• Report auto accidents/theft
• Assist with guest room moves & room shows as needed
• Responsible for key control of the resort
• Ensure that resort keys are signed out by employees and or vendors and returned.
• Constantly walking all floors in the towers, pool deck, parking garage and conference center and ensuring AYS team is where they need to be
• Assist outside agencies, as necessary.
• Assist with guests whenever possible. Customer service is our priority!
• Respond to alarms.
• Be knowledgeable about hotel and guestroom locking systems.
• Assist in getting change for the various food outlets.
• Escort employees across the street in order to make their money drop.
• Report and follow up on safety hazards as reported by AYS
• Monitor Department for Overtime

How Will You Be Rewarded?

Base pay

Paid Time Off

Floating Holiday Pay

Medical, Dental, and Vision Insurance within 60 days

Discounted hotel & resort Stays

Work today, get paid today available

Monthly, quarterly, and yearly recognition programs

Career advancement opportunities

Training and continuing development in hospitality roles

Why Should You Choose VMB?

Hospitality is at the heart of all we do at Vacation Myrtle Beach. We “WOW” by exceeding expectations, we teach and learn through communication, we embrace and drive change, and we make it happen with passion and determination. We are a family committed to integrity, faith, and a vision for growth. Here, you’ll find a family that’s comprehensive, values diversity, and is built on a foundational respect for people from all over the world.

We put people and relationships first, take an entrepreneurial approach to their work, and support colleagues in reaching their full professional potential.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

Job Types: Full-time

Pay: Based on experience